NeatGate Floristry Academy

Privacy Policy

Last updated: 2026-01-15

This policy explains how NeatGate Floristry Academy (“we”, “us”, “our”) handles your personal data in line with global standards. It describes what we collect, why we collect it, how long we keep it, and the choices available to you.

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1. Introduction

We respect your privacy and aim to be transparent about how data is processed when you use our website, enroll in courses, or contact support. This policy applies to our services and pages served under neatgate.click.

By using our services, you acknowledge that we may process personal data as described here. Where required by law, we ask for consent (for example, for non-essential cookies).

Policy summary
We collect limited data, use it for service delivery and security, and provide control over cookies and requests.
Contact us

2. Data We Collect

Depending on how you interact with us, we may collect the following categories of data:

  • Account details: name, email address, and authentication credentials.
  • Course activity: progress markers, completion status, and learning interactions needed to run the course experience.
  • Payment metadata: transaction identifiers and billing status (we avoid storing full payment card details when using payment processors).
  • Device and usage data: IP address, approximate location (city/region), browser type, pages visited, and timestamps for security and performance.
  • Cookie identifiers: session and preference tokens, and (when consented) analytics identifiers.
Collected when
You sign up / sign in
Account details and security logs.
Collected when
You study
Course activity used to personalize your progress.
Collected when
You browse
Device and cookie identifiers for security and preferences.

3. How We Use Data

We process personal data for the following purposes:

  • Provide, maintain, and improve courses and support.
  • Authenticate users, protect accounts, and prevent abuse or fraud.
  • Send service messages (password resets, important account or policy updates).
  • Comply with legal obligations and respond to lawful requests.
Retention
We keep data only as long as needed for the purposes described, including security and compliance requirements.

4. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your data. If you believe we have processed your data unlawfully, you may also have the right to lodge a complaint with a supervisory authority.

Make a request
Use our request form. We may need to verify your identity for security.

5. Cookies

We use necessary cookies for sessions and preferences. If you consent, we may also use analytics cookies to understand performance and improve user experience. You can manage your choices via the cookie banner controls.

Necessary
Required for basic site functionality and security.
Always on
Preferences
Remember settings like theme and cookie choices.
Stored locally
Analytics
Helps us measure performance and improve content.
Opt-in

See also our cookie banner controls (site-wide). Domain reference: neatgate.click

6. Contact

If you have questions about this policy or your data, contact us:

NeatGate Floristry Academy
Email: [email protected]
Tel: +1-415-438-9276
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Data Request

Use this form to request access, correction, deletion, or portability. We may contact you to verify your identity.

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